REFUND & CANCELLATION POLICY

CANCELLATION:

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Any service cancellation must be warranted over an email 20 days prior to the date of the proposed cancellation. 

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Immediate service cancellation is available up to 36 hours of the 1st payment.

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In due course of the cancellation, there will be a cool-off period of at least 10 days. NEDM Agency will hand over all the properties within this period, if there's any. The cool-off period will not attract any extra cost, and at the same time, there is no service guarantee for that period.

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REFUND:

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Within 24 hours of service cancellation, there is a 95% service fees refund policy in place, subject to the % deduction by our payment collection partner service provider.  

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Any refund claim must be made in writing to hello@nedm.in first!! Refund is subject to the approval from the management of NEDM Group. 

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